Complaints Handling Procedure

We aim to perform our services in an efficient and professional manner and we hope that you have no cause for complaint. If, however, you have any queries or concerns about our work for you, please raise them in the first instance with Jose Rocafort MRICS. RICS NO. 1241412, who is the Director of Pinta Investments Ltd.  If that does not resolve the problem to your satisfaction or if you would prefer not to speak to me, then please contact Edmund Ellis MRICS Chartered Surveyor. RICS No. 1214929 at edmundellis@gmail.com.  Alternatively, we can supply you with a copy of our formal complaints handling procedure as required by the Royal Institution of Chartered Surveyors upon request.